At Navgeet Lifestyle, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we gladly accept returns within 7 days of delivery. Please read our return policy carefully to ensure a smooth and hassle-free return process.
Eligibility for Returns:
- To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it.
- All original tags, labels, and packaging must be intact and included with the return.
Non-Returnable Items:.
- Final sale and clearance items are non-returnable and non-refundable.
How to Initiate a Return:
- Contact our team at geetajoshi@navgeetlifestyle.in within 7 days of receiving your order.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Our team will guide you through the return process and provide you with a return authorization.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
- We recommend using a trackable shipping method to ensure the safe delivery of your return.
Refund Process:
- Once we receive and inspect your returned item(s), we will process your refund within 12-15 days to your original payment method.
- Refunds will include the purchase price of the item(s) minus any shipping charges, discounts, or promotions applied at the time of purchase.
Exchanges:
- If you would like to exchange an item for a different size, color, or style, please contact our team to check availability.
- Exchanges may be subject to additional shipping charges.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 24 hours of delivery to report the issue and arrange for a replacement or refund.